logo not seen

[pratz]

Hi, I have uplaoded a new logo in the ZMI at "/portal_skins/custom/". Since I am not using the same default name (logo.jpg), I have also changed the base proporties at "portal_skins/custom/base_properties"  and changed the default logo name to new one

But now I do not see the logo at all. I have tried refreshing browser cache, restarted zope, refreshed the new logo through url, but just nothing seems to work. BTW this is my second plone site in the same Zope instance. I remember not facing any such problems while I did logo change in the first (and default) Plone site of the same instance. I use Plone 2.5. Any clues here?
pratz

[mmootygam]

I also have this problem. I've tried everything I can, and I'm left in the same boat. In my case, it is my only instance of plone. I also tried connecting directly to the logo, and I was able to. Has anyone figured this one out yet?

pratz wrote:

Hi, I have uplaoded a new logo in the ZMI at "/portal_skins/custom/". Since I am not using the same default name (logo.jpg), I have also changed the base proporties at "portal_skins/custom/base_properties" and changed the default logo name to new one But now I do not see the logo at all. I have tried refreshing browser cache, restarted zope, refreshed the new logo through url, but just nothing seems to work. BTW this is my second plone site in the same Zope instance. I remember not facing any such problems while I did logo change in the first (and default) Plone site of the same instance. I use Plone 2.5. Any clues here? pratz

[mmootygam]

I think I've solved our problem, though with a bit of a drastic solution. I deleted my entire custom folder's base properties folder. it reset all the skinning in my site, and left my logo intact.

[mmootygam]

Oh, and another thing to look for if you have this problem is to make sure that all the relevant files to your logo, such as logo.jpg, (the actual picture file).JPG, and so forth have caching set to HTTP in your ZMI. I turned off caching for some reason on the logo files this probably caused or helped to cause the problem.

After you make sure the 'disappeared' files are all HTTP cached according to ZMI, empty the cache in all your browsers, then restart Zope/Plone and hopefully everything should appear.