Hi, Everyone!
Mary said that there has been a complaint of an error on the Registration site a couple of days ago. The complaint that she had given me was that it was "throwing errors". I went through a registration with a new account and I did not encounter any errors. Nor did I see anything in an error log. From a technical standpoint, "throwing errors" does not help me troubleshoot what was going on with the web site since I need to know more details than that.

If anyone who is using the registration site and getting an error, if you can send me the error you got, what were you doing when you got the error, what page (URL) were you getting this from and if you tried it once and then got the error and gave up or did you try it again and get the same error?
Please don't take this the wrong way but I have installed and have OS Commerce installed and working successfully on 5 separate servers with different providers and this is the first one I have encountered an error outside of someone "getting lost" through the registration process and I have streamlined that process for her clients.
Also, before contacting me, there are a couple of things to make sure that you are running on your computer before asking for help:
- You are running current version of Internet Explorer or FireFox with all patches and fixes installed. (I have not tried a registration with Google Chrome or any Macintosh browsers but OSC has been tested on a Windows machine with Opera 9.01, Firefox 1.5 and Internet Explorer 6.0)
- You have cookies enabled on your browser (required for OS Commerce)
- JavaScript enabled on your browser (required for the registration forms)
- Go all the way through the registration. This includes going through PayPal to complete the transaction. When in doubt, print out the receipt you get in your PayPal email.
- add registration.ourhaven.info to your "safe web site list" and there will be one or two popups.
- make sure you fill in all of the blanks. A known issue is the Date of Birth Field. If that is left blank or data put in incorrectly, you will get an error asking you to fix the blank.
I do know that the Registration site will NOT work with the following
- JavaScript disabled
- Cookies disabled
- Browser does not accept session cookies
- Text-Based browsers, such as Lynx
- registration.ourhaven.info not on the safe web site list (refer to your browser's documentation)
Finally, if you have checked and fixed all of the above issues, please email me telling me what you were doing, where it was (url) what you were doing when you got the error message and possibly a screen shot if you would be so kind. I would like to make sure that this web site is up and running 100%
before the festival season comes around.
Luv ya much!

--
Bill Schook - Earth Circle Creations
http://www.EarthCircleCreations.comIf you heal enough leaves,
you will soon cure the forest.
Webmaster for the following festivals at Our Haven:
http://MidSummer.OurHaven.info Midsummer Campout
Drum and Dance Fest at Our Haven
http://JLR.OurHaven.info Jeweled Lotus Retreat
http://Mabon.OurHaven.info Mabon Campout
http://Samhain.OurHaven.info Samhain Campout; November 6-8, 2009
If you are interested in presenting at any of the above festivals, please email me the following information:
- Festival you are interested in presenting a workshop
- Qualifications of your ability to present your workshop
- A brief biography of yourself
- A face picture of yourself to go into your biography
- A brief "teaser" description of the workshop you plan on presenting