Uninstalling sure takes a long time

[Chris Saunders-4]

I'm using Windows Vista Ultimate 64-bit and am trying to update to the
latest version of EiffelStudio 6.5.  I have a complaint but it may be OS
related.  I have found  that un-installing takes an inordinate amount of
time.  I'm currently running the un-install and have been looking at a
dialog box that has the text "Gathering reequired information" and I've been
seeing this for about 15 minutes now.  I wonder if anyone else out there
running Vista has had a similar problem?  I have un-installed many other
programs and no other one has taken anything like this amount of time.

Regards
Chris Saunders

[Emmanuel Stapf]

> I'm using Windows Vista Ultimate 64-bit and am trying to update to the
> latest version of EiffelStudio 6.5.  I have a complaint but it may be OS
> related.  I have found  that un-installing takes an inordinate amount of
> time.  I'm currently running the un-install and have been looking at a
> dialog box that has the text "Gathering reequired information" and I've
> been
> seeing this for about 15 minutes now.  I wonder if anyone else out there
> running Vista has had a similar problem?  I have un-installed many other
> programs and no other one has taken anything like this amount of time.

We should probably thanks Microsoft for this feature. Basically before actually
removing all the installed files, they move it to a temporary folder. During that
time the user can click cancel, in which case all the files are restored to their
original location. If you do not click cancel, and once all the files are moved,
then the actual deletion takes place. On slow file systems it certainly takes a
long time.

This is a reason we have created the .7z package for the development releases.
Delete the previous install, extract the new one and you are up and running
(assuming you have the ISE_EIFFEL, ISE_PLATFORM and ISE_C_COMPILER environment
variables defined.

Regards,
Manu

[Chris Saunders-4]

First, thanks for the reply Manu.  I'm wondering if something else is involved.  First let me say that uninstalling last night took over an hour.  After installing the latest version of EiffelStudio 6.5 I copied the entire Eiffel Software directory to another directory and this took about 2.5 minutes.  I'm still wondering if there is some problem with the EiffelStudio un-installer as I have seen some take what seems a long time 5 or maybe even 10 minutes but never over an hour.  My machine is reasonably capable 2.4 Ghz Intel with 4 CPU's and 6GB of memory.

Regards
Chris Saunders

  ----- Original Message -----
  From: Emmanuel Stapf [ES]
  To: [hidden email]
  Sent: Tuesday, September 29, 2009 11:05 PM
  Subject: RE: [eiffel_software] Uninstalling sure takes a long time


    > I'm using Windows Vista Ultimate 64-bit and am trying to update to the
  > latest version of EiffelStudio 6.5. I have a complaint but it may be OS
  > related. I have found that un-installing takes an inordinate amount of
  > time. I'm currently running the un-install and have been looking at a
  > dialog box that has the text "Gathering reequired information" and I've
  > been
  > seeing this for about 15 minutes now. I wonder if anyone else out there
  > running Vista has had a similar problem? I have un-installed many other
  > programs and no other one has taken anything like this amount of time.

  We should probably thanks Microsoft for this feature. Basically before actually
  removing all the installed files, they move it to a temporary folder. During that
  time the user can click cancel, in which case all the files are restored to their
  original location. If you do not click cancel, and once all the files are moved,
  then the actual deletion takes place. On slow file systems it certainly takes a
  long time.

  This is a reason we have created the .7z package for the development releases.
  Delete the previous install, extract the new one and you are up and running
  (assuming you have the ISE_EIFFEL, ISE_PLATFORM and ISE_C_COMPILER environment
  variables defined.

  Regards,
  Manu



 

[Non-text portions of this message have been removed]

[Colin LeMahieu]

I'll throw my hat in the circle and say that I switched to the 7z versions
because the MSI process is too slow.  MSI is a really unfortunate
installation platform.

On Wed, Sep 30, 2009 at 3:19 PM, Chris Saunders <[hidden email]>wrote:

>
>
> First, thanks for the reply Manu. I'm wondering if something else is
> involved. First let me say that uninstalling last night took over an hour.
> After installing the latest version of EiffelStudio 6.5 I copied the entire
> Eiffel Software directory to another directory and this took about 2.5
> minutes. I'm still wondering if there is some problem with the EiffelStudio
> un-installer as I have seen some take what seems a long time 5 or maybe even
> 10 minutes but never over an hour. My machine is reasonably capable 2.4 Ghz
> Intel with 4 CPU's and 6GB of memory.
>
> Regards
> Chris Saunders
>
>
> ----- Original Message -----
> From: Emmanuel Stapf [ES]
> To: [hidden email] <eiffel_software%40yahoogroups.com>
> Sent: Tuesday, September 29, 2009 11:05 PM
> Subject: RE: [eiffel_software] Uninstalling sure takes a long time
>
> > I'm using Windows Vista Ultimate 64-bit and am trying to update to the
> > latest version of EiffelStudio 6.5. I have a complaint but it may be OS
> > related. I have found that un-installing takes an inordinate amount of
> > time. I'm currently running the un-install and have been looking at a
> > dialog box that has the text "Gathering reequired information" and I've
> > been
> > seeing this for about 15 minutes now. I wonder if anyone else out there
> > running Vista has had a similar problem? I have un-installed many other
> > programs and no other one has taken anything like this amount of time.
>
> We should probably thanks Microsoft for this feature. Basically before
> actually
> removing all the installed files, they move it to a temporary folder.
> During that
> time the user can click cancel, in which case all the files are restored to
> their
> original location. If you do not click cancel, and once all the files are
> moved,
> then the actual deletion takes place. On slow file systems it certainly
> takes a
> long time.
>
> This is a reason we have created the .7z package for the development
> releases.
> Delete the previous install, extract the new one and you are up and running
> (assuming you have the ISE_EIFFEL, ISE_PLATFORM and ISE_C_COMPILER
> environment
> variables defined.
>
> Regards,
> Manu
>
> [Non-text portions of this message have been removed]
>
>  
>

[Non-text portions of this message have been removed]