Please ask on the Forum giving them sufficient information that they may be able to help you:
http://audacityteam.org/forum/* version of Audacity (click Help > About Audacity, or Audacity > About Audacity on Mac)
* operating system (e.g. Windows Vista, MAC OS X Leopard)
* the sound device being used for the recording (e.g. USB turntable, or dynamic microphone plugged into mic port of inbuilt sound device, plus the information at Edit > Preferences > Audio I/O tab > Recording Device). Note Preferences are under "Audacity" on Mac.
Make sure the recording device has the latest drivers from the manufacturer of the device or motherboard. See
Updating Sound Device Drivers and
Recording Tips on our Wiki.
Gale