Problem editing pages

[Mike Ruocco]

Hello,

We are having a problem with Xwiki 2.0.2. Everything was working for a few days but now when people go to edit their pages they do not get a drop down for the Edit button. You can only click edit and it brings you to the Wysiwyg editor. If there are links to other pages in the page we are editing and when we try to save you get the below error. When you try to switch to Wiki edit mode on the right hand side you get the same error.  How can we fix this?? Really need some help here. Let me know if you need more info.

Thanks

content: Exception while parsing HTML

Mike Ruocco
Network Engineer
INPUT
11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
Direct: 703+707+3506; Fax [phone]
[hidden email]
http://www.input.com

This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. If you are not the intended recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this email and any such files in error and that any use, dissemination, forwarding, printing or copying of this email and/or any such files is strictly prohibited. If you have received this email in error please immediately notify [hidden email]<mailto:[hidden email]> and destroy the original message and any such files.

{*}
_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[vmassol]

Hi Mike,

On Nov 3, 2009, at 2:23 AM, Mike Ruocco wrote:

> Hello,
>
> We are having a problem with Xwiki 2.0.2. Everything was working for  
> a few days but now when people go to edit their pages they do not  
> get a drop down for the Edit button. You can only click edit and it  
> brings you to the Wysiwyg editor. If there are links to other pages  
> in the page we are editing and when we try to save you get the below  
> error. When you try to switch to Wiki edit mode on the right hand  
> side you get the same error.  How can we fix this?? Really need some  
> help here. Let me know if you need more info.

See http://platform.xwiki.org/xwiki/bin/view/Features/PageEditing

Thanks
-Vincent

>
> Thanks
>
> content: Exception while parsing HTML
>
> Mike Ruocco
> Network Engineer
> INPUT
> 11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
> Direct: 703+707+3506; Fax [phone]
> [hidden email]
> http://www.input.com
>
> This email and any files transmitted with it are confidential and  
> are intended solely for the use of the individual or entity to which  
> they are addressed. If you are not the intended recipient or the  
> person responsible for delivering the email to the intended  
> recipient, be advised that you have received this email and any such  
> files in error and that any use, dissemination, forwarding, printing  
> or copying of this email and/or any such files is strictly  
> prohibited. If you have received this email in error please  
> immediately notify [hidden email]<mailto:[hidden email]>  
> and destroy the original message and any such files.
>
> {*}

_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[Marius Dumitru Florea]

Hi Mike,

Mike Ruocco wrote:
> Hello,
>

> We are having a problem with Xwiki 2.0.2. Everything was working for a few days but now when people go to edit their pages they do not get a drop down for the Edit button. You can only click edit and it brings you to the Wysiwyg editor. If there are links to other pages in the page we are editing and when we try to save you get the below error. When you try to switch to Wiki edit mode on the right hand side you get the same error.  How can we fix this?? Really need some help here. Let me know if you need more info.

Check if the user profile is set to simple edit mode. Try switching to
advanced edit mode instead. See
http://platform.xwiki.org/xwiki/bin/view/Features/PageEditing#HSimpleandAdvancededitionmodes

Even in simple edit mode you can force the Edit button to load the wiki
editor by going to Administration > General and setting "Default Editor
to use" to Text.

Also, it's good to know that you can also force the wiki editor by using
a URL like edit/Space/Page?editor=wiki .

>
> Thanks
>

> content: Exception while parsing HTML

Regarding the WYSIWYG issue, can you tell me what browser are you using
and, if the issue is easily reproducible, can you give me an example of
wiki text that fails to be saved by the WYSIWYG editor?

Thanks,
Marius

>
> Mike Ruocco
> Network Engineer
> INPUT
> 11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
> Direct: 703+707+3506; Fax [phone]
> [hidden email]
> http://www.input.com
>
> This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. If you are not the intended recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this email and any such files in error and that any use, dissemination, forwarding, printing or copying of this email and/or any such files is strictly prohibited. If you have received this email in error please immediately notify [hidden email]<mailto:[hidden email]> and destroy the original message and any such files.
>
> {*}
> _______________________________________________
> users mailing list
> [hidden email]
> http://lists.xwiki.org/mailman/listinfo/users

_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[Guillaume Lerouge]

Hi,

On Tue, Nov 3, 2009 at 8:31 AM, Marius Dumitru Florea <
[hidden email]> wrote:

> Hi Mike,
>
> Mike Ruocco wrote:
> > Hello,
> >
>
> > We are having a problem with Xwiki 2.0.2. Everything was working for a
> few days but now when people go to edit their pages they do not get a drop
> down for the Edit button. You can only click edit and it brings you to the
> Wysiwyg editor. If there are links to other pages in the page we are editing
> and when we try to save you get the below error. When you try to switch to
> Wiki edit mode on the right hand side you get the same error.  How can we
> fix this?? Really need some help here. Let me know if you need more info.
>

Try looking at your pages in wiki edition mode and see whether there are
links in titles or links otherwise mixed with content. This has trigerred
issues in the past and we need to know what exactly is failing in order to
fix it.

Thanks for the report.

> Check if the user profile is set to simple edit mode. Try switching to
> advanced edit mode instead. See
>
> http://platform.xwiki.org/xwiki/bin/view/Features/PageEditing#HSimpleandAdvancededitionmodes
>
> Even in simple edit mode you can force the Edit button to load the wiki
> editor by going to Administration > General and setting "Default Editor
> to use" to Text.
>
> Also, it's good to know that you can also force the wiki editor by using
> a URL like edit/Space/Page?editor=wiki .
>
> >
> > Thanks
> >
>
> > content: Exception while parsing HTML
>

By the way Marius, I also experienced that issue a couple times while
testing and it's pretty frustrating because when it happens the user gets
"stuck" on the page -> clicking on "cancel" also returns the "Exception
while parsing HTML" issue.

Is there a way we could at least make the "Cancel" button work in such
cases? So that the user can return to the pre-breakage situation?

Guillaume

> Regarding the WYSIWYG issue, can you tell me what browser are you using
> and, if the issue is easily reproducible, can you give me an example of
> wiki text that fails to be saved by the WYSIWYG editor?
>
> Thanks,
> Marius
>
> >
> > Mike Ruocco
> > Network Engineer
> > INPUT
> > 11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
> > Direct: 703+707+3506; Fax [phone]
> > [hidden email]
> > http://www.input.com
> >
> > This email and any files transmitted with it are confidential and are
> intended solely for the use of the individual or entity to which they are
> addressed. If you are not the intended recipient or the person responsible
> for delivering the email to the intended recipient, be advised that you have
> received this email and any such files in error and that any use,
> dissemination, forwarding, printing or copying of this email and/or any such
> files is strictly prohibited. If you have received this email in error
> please immediately notify [hidden email]<mailto:[hidden email]>
> and destroy the original message and any such files.
> >
> > {*}
> > _______________________________________________
> > users mailing list
> > [hidden email]
> > http://lists.xwiki.org/mailman/listinfo/users
> _______________________________________________
> users mailing list
> [hidden email]
> http://lists.xwiki.org/mailman/listinfo/users
>

--
Guillaume Lerouge
Product Manager - XWiki SAS
Skype: wikibc
Twitter: glerouge
http://guillaumelerouge.com/
_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[Sergiu Dumitriu-2]

On 11/03/2009 09:41 AM, Guillaume Lerouge wrote:
> By the way Marius, I also experienced that issue a couple times while
> testing and it's pretty frustrating because when it happens the user gets
> "stuck" on the page ->  clicking on "cancel" also returns the "Exception
> while parsing HTML" issue.
>
> Is there a way we could at least make the "Cancel" button work in such
> cases? So that the user can return to the pre-breakage situation?

This should already be the case, since the editor button improvements.
Now Cancel simply cancels, doesn't send the data back to the server.

--
Sergiu Dumitriu
http://purl.org/net/sergiu/
_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[Marius Dumitru Florea]

Hi Guillaume,

Guillaume Lerouge wrote:

> Hi,
>
> On Tue, Nov 3, 2009 at 8:31 AM, Marius Dumitru Florea <
> [hidden email]> wrote:
>
>> Hi Mike,
>>
>> Mike Ruocco wrote:
>>> Hello,
>>>
>>> We are having a problem with Xwiki 2.0.2. Everything was working for a
>> few days but now when people go to edit their pages they do not get a drop
>> down for the Edit button. You can only click edit and it brings you to the
>> Wysiwyg editor. If there are links to other pages in the page we are editing
>> and when we try to save you get the below error. When you try to switch to
>> Wiki edit mode on the right hand side you get the same error.  How can we
>> fix this?? Really need some help here. Let me know if you need more info.
>>
>
> Try looking at your pages in wiki edition mode and see whether there are
> links in titles or links otherwise mixed with content. This has trigerred
> issues in the past and we need to know what exactly is failing in order to
> fix it.
>
> Thanks for the report.
>
>
>> Check if the user profile is set to simple edit mode. Try switching to
>> advanced edit mode instead. See
>>
>> http://platform.xwiki.org/xwiki/bin/view/Features/PageEditing#HSimpleandAdvancededitionmodes
>>
>> Even in simple edit mode you can force the Edit button to load the wiki
>> editor by going to Administration > General and setting "Default Editor
>> to use" to Text.
>>
>> Also, it's good to know that you can also force the wiki editor by using
>> a URL like edit/Space/Page?editor=wiki .
>>
>>> Thanks
>>>
>>> content: Exception while parsing HTML
>
> By the way Marius, I also experienced that issue a couple times while
> testing and it's pretty frustrating because when it happens the user gets
> "stuck" on the page -> clicking on "cancel" also returns the "Exception
> while parsing HTML" issue.

Does it? See http://jira.xwiki.org/jira/browse/XWIKI-3150 . Can you
still reproduce it? I couldn't.

>
> Is there a way we could at least make the "Cancel" button work in such
> cases? So that the user can return to the pre-breakage situation?

The cancel button currently returns to the last saved version, event
when changes can't be saved. Isn't this the right behavior?

The reason for keeping the user on the WYSIWYG editor when the content
can't be saved because of a conversion error is to allow the user to fix
the issue or at least to backup its changes by copying them somewhere else.

Marius

>
> Guillaume
>
>
>> Regarding the WYSIWYG issue, can you tell me what browser are you using
>> and, if the issue is easily reproducible, can you give me an example of
>> wiki text that fails to be saved by the WYSIWYG editor?
>>
>> Thanks,
>> Marius
>>
>>> Mike Ruocco
>>> Network Engineer
>>> INPUT
>>> 11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
>>> Direct: 703+707+3506; Fax [phone]
>>> [hidden email]
>>> http://www.input.com
>>>
>>> This email and any files transmitted with it are confidential and are
>> intended solely for the use of the individual or entity to which they are
>> addressed. If you are not the intended recipient or the person responsible
>> for delivering the email to the intended recipient, be advised that you have
>> received this email and any such files in error and that any use,
>> dissemination, forwarding, printing or copying of this email and/or any such
>> files is strictly prohibited. If you have received this email in error
>> please immediately notify [hidden email]<mailto:[hidden email]>
>> and destroy the original message and any such files.
>>> {*}
>>> _______________________________________________
>>> users mailing list
>>> [hidden email]
>>> http://lists.xwiki.org/mailman/listinfo/users
>> _______________________________________________
>> users mailing list
>> [hidden email]
>> http://lists.xwiki.org/mailman/listinfo/users
>>
>
>
>

_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users

[Mike Ruocco]

Hello Guillaume,

Yes the problem does seem to be when links are in titles. Other links in the body do not seem to cause an issue. Please advise.

Thanks

Message: 6
Date: Tue, 3 Nov 2009 09:41:40 +0100
From: Guillaume Lerouge <[hidden email]>
Subject: Re: [xwiki-users] Problem editing pages
To: XWiki Users <[hidden email]>
Message-ID:
        <[hidden email]>
Content-Type: text/plain; charset=UTF-8

Hi,

On Tue, Nov 3, 2009 at 8:31 AM, Marius Dumitru Florea < [hidden email]> wrote:

> Hi Mike,
>
> Mike Ruocco wrote:
> > Hello,
> >
>
> > We are having a problem with Xwiki 2.0.2. Everything was working for
> > a
> few days but now when people go to edit their pages they do not get a
> drop down for the Edit button. You can only click edit and it brings
> you to the Wysiwyg editor. If there are links to other pages in the
> page we are editing and when we try to save you get the below error.
> When you try to switch to Wiki edit mode on the right hand side you
> get the same error.  How can we fix this?? Really need some help here. Let me know if you need more info.
>

Try looking at your pages in wiki edition mode and see whether there are links in titles or links otherwise mixed with content. This has trigerred issues in the past and we need to know what exactly is failing in order to fix it.

Thanks for the report.

> Check if the user profile is set to simple edit mode. Try switching to
> advanced edit mode instead. See
>
> http://platform.xwiki.org/xwiki/bin/view/Features/PageEditing#HSimplea
> ndAdvancededitionmodes
>
> Even in simple edit mode you can force the Edit button to load the
> wiki editor by going to Administration > General and setting "Default
> Editor to use" to Text.
>
> Also, it's good to know that you can also force the wiki editor by
> using a URL like edit/Space/Page?editor=wiki .
>
> >
> > Thanks
> >
>
> > content: Exception while parsing HTML
>

By the way Marius, I also experienced that issue a couple times while testing and it's pretty frustrating because when it happens the user gets "stuck" on the page -> clicking on "cancel" also returns the "Exception while parsing HTML" issue.

Is there a way we could at least make the "Cancel" button work in such cases? So that the user can return to the pre-breakage situation?

Guillaume

> Regarding the WYSIWYG issue, can you tell me what browser are you
> using and, if the issue is easily reproducible, can you give me an
> example of wiki text that fails to be saved by the WYSIWYG editor?
>
> Thanks,
> Marius
>
> >
> > Mike Ruocco
> > Network Engineer
> > INPUT
> > 11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
> > Direct: 703+707+3506; Fax [phone] [hidden email]
> > http://www.input.com

Mike Ruocco
Network Engineer
INPUT
11720 Plaza America Drive, Suite 1200, Reston, Virginia 20190
Direct: 703+707+3506; Fax [phone]
[hidden email]
http://www.input.com


This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed. If you are not the intended recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this email and any such files in error and that any use, dissemination, forwarding, printing or copying of this email and/or any such files is strictly prohibited. If you have received this email in error please immediately notify [hidden email] and destroy the original message and any such files.{*}
_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users