Thank you for visiting the Shadowbox forum! This is a great place to learn about Shadowbox and get help with your specific implementation. In order to get the most help possible from the members of this forum, you need to help them help you. Do not immediately assume that because Shadowbox is not working on your site that there's a bug somewhere in the code! It has been thoroughly tested in a variety of situations on all major browsers, so the problem probably lies somewhere in your implementation.
Below are a few tips to help you get the most out of your time on this forum:
- If your request deals with your specific implementation, be prepared with a sample page! A live site will make it a lot easier for whoever is helping you
- Be sure you have read the documentation thoroughly and have followed it
- Make sure your web page is using either a transitional or strict HTML doctype as explained on the support page
- If you are looking for a specific option that you'd like to use and would like to make a feature request, be sure to check the list of already available options first
- Please search the forum! A lot of the same questions get asked over and over again, and you'll have better success getting a response if your question hasn't already been answered
- Check your site using a JavaScript debugger. Many times you'll see a JavaScript exception that will tell you exactly what is going wrong. In Firefox, you can use the JavaScript console, the Venkman Debugger, or the Firebug add-on. This series of screencasts demonstrates how to use the various debugging tools
Thanks, and enjoy using Shadowbox!
