All I can tell you mailgurl, is that this is what the mail count guide says..
This is from the online mail count guide on page 23 under column 11
Credit is received in Column 11 for PS Form 8076,
Authorization to Hold Mail, that is received from the
patron (substitute forms may also be included). In order
to receive credit for special orders and hold orders, the
carrier must be required to transfer the information to PS
Form 1564-B, PS Form 3982
or any other type form used
for this purpose.The way I interpret this section is that if management requires you to transfer the information to another form, then you should receive the credit.. In my office, we are required to write the address, the redelivery date or whether they will pick up, or the reason for holding the mail in magic marker and put it in our hold cases where the clerks can find them easily if the customer comes to the window to pick up their hold mail.. We receive a 2 min credit for this because of the extra time involved...
Basically, it is all in the interpretation of it.. If you can interpret it the same as your PM or sup, then you will get credit.. Sad, but true.. There is no uniformity in a mail count.. You fight for what you can get.. You can document it all you like, but if they dont interpret it the way you do, then you are in for a fight...
And yes, you can be sure if Joe wrote it on here, he is receiving the credit...
Never doubt that a small, group of thoughtful, committed citizens can change the world.
Indeed, it is the only thing that ever has..
