Error when creating a new ticket on dev.plone.org

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Carsten Senger-3 () Error when creating a new ticket on dev.plone.org
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I tried to add a new ticket to dev.plone.org/ and get an error since
yesterday. A look at the timeline shows that the tickets where created.

..Carsten

These are the informations from the error page:


Oops…
Trac detected an internal error:

IOError: unsupported XML-RPC protocol


==== How to Reproduce ====

While doing a POST operation on `/newticket`, Trac issued an internal error.

''(please provide additional details here)''


Request parameters:
{{{
{'__FORM_TOKEN': u'4f70dad7f11d47e8ff062f1b',
  'field_cc': u'',
  'field_component': u'dev.plone.org',
  'field_description': u'In the trac source browser, an expand icon is
normaly shown before the folder. If it is clicked, the folder is
expanded inline with ajax. With the new theme\r\n\r\n * the icon is
missing\r\n * the foldername is pushed into a second line.\r\n * the
expand starts with a message like "Loding browser", \r\n   but then
firefox displays a white page and hangs (with the message \r\n
"Transfering data from ssl.google-analytics.com" in firefox\' status
bar)\r\n\r\nI use FF 3.0.10 on Ubuntu intrepid.\r\n\r\nThe relevant html
snippet is this:\r\n\r\n{{{\r\n<td class="name">\r\n   <div>\r\n
<span class="expander" title="Fold directory"> </span>\r\n      <a
href="/plone/browser/plone.app.discussion/trunk/plone/app/discussion/bbb"
\r\n         title="View Dir" \r\n         class="dir">bbb</a>\r\n
</div>\r\n</td>\r\n}}}',
  'field_keywords': u'',
  'field_owner': u'',
  'field_priority': u'minor',
  'field_status': u'new',
  'field_summary': u'trac source browser: Problems with inline folder
expanding and foldername styling',
  'field_type': u'bug',
  'submit': u'Create ticket'}
}}}


User Agent was: `Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.0.10)
Gecko/2009042523 Ubuntu/8.10 (intrepid) Firefox/3.0.10`

==== System Information ====

|| '''Trac''' || `0.11.1` ||
|| '''Python''' || `2.5.2 (r252:60911, Jan  4 2009, 18:00:02) ` [[br]]
`[GCC 4.3.2]` ||
|| '''setuptools''' || `0.6c8` ||
|| '''pyPgSQL''' || `2.5.1` ||
|| '''Genshi''' || `0.5.1` ||
|| '''mod_python''' || `3.3.1` ||
|| '''jQuery:''' || `1.2.6` ||

==== Python Traceback ====
{{{
Traceback (most recent call last):
   File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 423,
in _dispatch_request
     dispatcher.dispatch(req)
   File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 197,
in dispatch
     resp = chosen_handler.process_request(req)
   File "/usr/lib/python2.5/site-packages/trac/ticket/web_ui.py", line
171, in process_request
     return self._process_newticket_request(req)
   File "/usr/lib/python2.5/site-packages/trac/ticket/web_ui.py", line
380, in _process_newticket_request
     self._do_create(req, ticket) # (redirected if successful)
   File "/usr/lib/python2.5/site-packages/trac/ticket/web_ui.py", line
956, in _do_create
     ticket.insert()
   File "/usr/lib/python2.5/site-packages/trac/ticket/model.py", line
198, in insert
     listener.ticket_created(self)
   File "build/bdist.linux-i686/egg/cianotification/notifier.py", line
41, in ticket_created
     c = MessageSender(project=self.cia_project, server=self.cia_server)
   File "build/bdist.linux-i686/egg/cianotification/notifier.py", line
15, in __init__
     self.server = xmlrpclib.ServerProxy(server)
   File "/usr/lib/python2.5/xmlrpclib.py", line 1411, in __init__
     raise IOError, "unsupported XML-RPC protocol"
IOError: unsupported XML-RPC protocol

}}}

The action that triggered the error was:

POST: /newticket


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Graham Perrin () Re: Error when creating a new ticket on dev.plone.org
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+1

This happenened to me twice when trying to create a ticket.

Preview succeeded, subsequent Create ticket failed.

I tried again without Preview, another failure.

URL affected: <https://dev.plone.org/old/plone.org/newticket>
Graham Perrin () Re: Error when creating a new ticket on dev.plone.org
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Third attempt failed.

Please, can we post a warning at irc://irc.freenode.net/#plone? Thanks.
Graham Perrin () Re: Error when creating a new ticket on dev.plone.org
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Re <http://weblion.psu.edu/chatlogs/%23plone/2009/05/17.txt> at Siebo's suggestion I have sent a note to Erik Rose, so that this one doesn't get missed on list. Thanks to Siebo for changing the topic in IRC.