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Downtime Doubt

13 messages

Lucas Silickas

Downtime Doubt

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Hi there,

I read on the OpenNMS’s website that if a service have been down for longer than five days, it is deleted or marked as unmanaged. What’s happening on my configuration is that I have a service down for over 14 days and it still being listed.

Is there anything else that I need to configure to make a service unmanaged automatically after 5 days?

Thank you.

Regards,

Lucas Silickas

IT Support Technician | R-NAS International

4 Parker Place; Technology Park BENTLEY WA 6102

P: 1300 789 398

E: [hidden email]

W: www.rnas.com.au

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David Hustace

Re: Downtime Doubt

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Some javascript/style in this post has been disabled (why?)

On Oct 29, 2009, at 12:08 AM, Lucas Silickas wrote:

Is there anything else that I need to configure to make a service unmanaged automatically after 5 days?

I don't know if there is an "unmanage" option, but would make sense. I do know that there is a delete option. You have to check the downtime model you have defined that is monitoring that service.

David Hustace

The OpenNMS Group, Inc.

Les Mikesell

Re: Downtime Doubt

Reply Threaded

David Hustace wrote:
>
>> Is there anything else that I need to configure to make a service
>> unmanaged automatically after 5 days?
>
> I don't know if there is an "unmanage" option, but would make sense. I
> do know that there is a delete option. You have to check the downtime
> model you have defined that is monitoring that service.

Is there a way to distinguish 'unmanaged because it disappeared' (so it
would be re-discovered if the service is ever enabled on the device
again) from 'unmanaged because I never want to see it again'?

--
Les Mikesell
[hidden email]

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Lucas Silickas

Re: Downtime Doubt

Reply Threaded

Ok, so here we go.

I've got the information based on this link: http://www.opennms.org/wiki/Polling_Configuration_How-To#Downtime_Models

I suppose that the services on my server should disappear (or made unmanaged as the information above says) after 5 days of an outage started. But it's not what's happening at the moment.

I have the following configuration for the machine in subject:

<downtime interval="30000" begin="0" end="300000" />
<downtime interval="300000" begin="300000" end="43200000" />
<downtime interval="600000" begin="43200000" end="432000000" />
<downtime begin="432000000" delete="true" />

And

The service below still being listed even after 14 days of outage.

SQLServer 10/15/09 16:15:49 DOWN 18055

Where's my mistake?

Thank you guys.

Regards,

Lucas Silickas
IT Support Technician | R-NAS International
4 Parker Place; Technology Park BENTLEY WA 6102
P: 1300 789 398
E: [hidden email]
W: www.rnas.com.au

Please Note: Any email from R-NAS International Pty Ltd (ABN 28 095 395 681) is intended solely for its intended addressee or entity only. Emails and their attachments are confidential as they may contain privileged information and must not be distributed without our consent. If you are not the intended recipient, please notify us immediately and do not disclose, distribute or retain this email or any part of it.

-----Original Message-----
From: Les Mikesell [mailto:[hidden email]]
Sent: Thursday, 29 October 2009 11:15 PM
To: General OpenNMS Discussion
Subject: Re: [opennms-discuss] Downtime Doubt

David Hustace wrote:
>
>> Is there anything else that I need to configure to make a service
>> unmanaged automatically after 5 days?
>
> I don't know if there is an "unmanage" option, but would make sense. I
> do know that there is a delete option. You have to check the downtime
> model you have defined that is monitoring that service.

Is there a way to distinguish 'unmanaged because it disappeared' (so it
would be re-discovered if the service is ever enabled on the device
again) from 'unmanaged because I never want to see it again'?

--
Les Mikesell
[hidden email]

------------------------------------------------------------------------------
Come build with us! The BlackBerry(R) Developer Conference in SF, CA
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ahead of the curve. Join us from November 9 - 12, 2009. Register now!
http://p.sf.net/sfu/devconference
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David Hustace

Re: Downtime Doubt

Reply Threaded

Some javascript/style in this post has been disabled (why?)

On Oct 29, 2009, at 10:33 PM, Lucas Silickas wrote:

The service below still being listed even after 14 days of outage.

SQLServer 10/15/09 16:15:49 DOWN 18055

Where's my mistake?

Is there more than one package defined in poller-configuation.xml?

David Hustace

The OpenNMS Group, Inc.

Lucas Silickas

Re: Downtime Doubt

Reply Threaded

Some javascript/style in this post has been disabled (why?)

Hi David,

Yes, actually there are a few packages on the file. Something wrong with it?

Regards,

Lucas Silickas

IT Support Technician | R-NAS International

4 Parker Place; Technology Park BENTLEY WA 6102

P: 1300 789 398

E: [hidden email]

W: www.rnas.com.au

From: David Hustace [mailto:[hidden email]]
Sent: Friday, 30 October 2009 8:48 PM
To: General OpenNMS Discussion
Subject: Re: [opennms-discuss] Downtime Doubt

On Oct 29, 2009, at 10:33 PM, Lucas Silickas wrote:

The service below still being listed even after 14 days of outage.

SQLServer 10/15/09 16:15:49 DOWN 18055

Where's my mistake?

Is there more than one package defined in poller-configuation.xml?

David Hustace

The OpenNMS Group, Inc.

Naveed Hussain

Re: Downtime Doubt

Reply Threaded

In reply to this post by Lucas Silickas

Some javascript/style in this post has been disabled (why?)

Hello, I have installed opennms and configured it i have added 48 nodes to for monitoring. every process it getting graphs in opennms except physical memory. I have tried hard to resolve the issue but unfortunately still not showing memroy graphs. can any one help me regarding this issue.

I can not see any error message in opennms server

Best Regards

**************************************************
Naveed Hussain
Principal Network Engineer

----- Original Message -----
From: "Lucas Silickas" <[hidden email]>
To: "General OpenNMS Discussion" <[hidden email]>
Sent: Saturday, October 31, 2009 8:06:56 AM (GMT+0500) Auto-Detected
Subject: Re: [opennms-discuss] Downtime Doubt

Hi David,

Yes, actually there are a few packages on the file. Something wrong with it?

Regards,

Lucas Silickas

IT Support Technician | R-NAS International

4 Parker Place; Technology Park BENTLEY WA 6102

P: 1300 789 398

E: [hidden email]

W: www.rnas.com.au

From: David Hustace [mailto:[hidden email]]
Sent: Friday, 30 October 2009 8:48 PM
To: General OpenNMS Discussion
Subject: Re: [opennms-discuss] Downtime Doubt

On Oct 29, 2009, at 10:33 PM, Lucas Silickas wrote:

The service below still being listed even after 14 days of outage.

SQLServer 10/15/09 16:15:49 DOWN 18055

Where's my mistake?

Is there more than one package defined in poller-configuation.xml?

David Hustace

The OpenNMS Group, Inc.

------------------------------------------------------------------------------ Come build with us! The BlackBerry(R) Developer Conference in SF, CA is the only developer event you need to attend this year. Jumpstart your developing skills, take BlackBerry mobile applications to market and stay ahead of the curve. Join us from November 9 - 12, 2009. Register now! http://p.sf.net/sfu/devconference
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David Hustace

Re: Downtime Doubt

Reply Threaded

In reply to this post by Lucas Silickas

Some javascript/style in this post has been disabled (why?)

On Oct 30, 2009, at 10:06 PM, Lucas Silickas wrote:

Yes, actually there are a few packages on the file. Something wrong with it?

Do you have the same serviced defined in more than one of those packages? What I'm getting at, is this: Perhaps the SQLServer service for that node/interface is actually being monitored from a package that has a different downtime model.

David Hustace

The OpenNMS Group, Inc.

David Hustace

Re: Downtime Doubt

Reply Threaded

In reply to this post by Naveed Hussain

Some javascript/style in this post has been disabled (why?)

On Nov 1, 2009, at 2:30 AM, Naveed Hussain wrote:

Hello, I have installed opennms and configured it i have added 48 nodes to for monitoring. every process it getting graphs in opennms except physical memory. I have tried hard to resolve the issue but unfortunately still not showing memroy graphs. can any one help me regarding this issue.

I can not see any error message in opennms server

Naveed, you hijacked a thread. Please start a new discussion with a new email message and not from a reply to another message.

David Hustace

The OpenNMS Group, Inc.

Lucas Silickas

Re: Downtime Doubt

Reply Threaded

In reply to this post by David Hustace

Some javascript/style in this post has been disabled (why?)

Well, at the moment the packages are all the same. What is different is the IP range between the it.

Lucas

From: David Hustace [mailto:[hidden email]]
Sent: Monday, 2 November 2009 5:56 AM
To: General OpenNMS Discussion
Subject: Re: [opennms-discuss] Downtime Doubt

On Oct 30, 2009, at 10:06 PM, Lucas Silickas wrote:

Yes, actually there are a few packages on the file. Something wrong with it?

David Hustace

The OpenNMS Group, Inc.

David Hustace

Re: Downtime Doubt

Reply Threaded

Some javascript/style in this post has been disabled (why?)

On Nov 3, 2009, at 8:42 AM, Lucas Silickas wrote:

Well, at the moment the packages are all the same. What is different is the IP range between the it.

Hmm, well, I know this doesn't get the the problem you are trying to solve but if the packages are all the same, why separate them?

-D

David Hustace

The OpenNMS Group, Inc.

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Lucas Silickas

Re: Downtime Doubt

Reply Threaded

Some javascript/style in this post has been disabled (why?)

Just to understand. We are a third party company that offers IT support.

We have different kind of customers and every customers have a different kind of network.

The delay for every customer is different as well, so we had to split in different ranges to configure the timeouts to not fill up our mailboxes with false messages of outages on services.

Is it makes sense?

Thank you.

Kind regards,

Lucas Silickas

IT Support Technician | R-NAS International

4 Parker Place; Technology Park BENTLEY WA 6102

P: 1300 789 398

E: [hidden email]

W: www.rnas.com.au

From: David Hustace [mailto:[hidden email]]
Sent: Wednesday, 4 November 2009 9:47 AM
To: General OpenNMS Discussion
Subject: Re: [opennms-discuss] Downtime Doubt

On Nov 3, 2009, at 8:42 AM, Lucas Silickas wrote:

Well, at the moment the packages are all the same. What is different is the IP range between the it.

Hmm, well, I know this doesn't get the the problem you are trying to solve but if the packages are all the same, why separate them?

-D

David Hustace

The OpenNMS Group, Inc.

David Hustace

Re: Downtime Doubt

Reply Threaded

Some javascript/style in this post has been disabled (why?)

On Nov 4, 2009, at 9:41 PM, Lucas Silickas wrote:

The delay for every customer is different as well, so we had to split in different ranges to configure the timeouts to not fill up our mailboxes with false messages of outages on services.

Is it makes sense?

Yes. So, the packages are different.

David Hustace

The OpenNMS Group, Inc.